Last updated: May 11, 2026
We collect information that you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, and other contact or identifying information you choose to provide.
We use the information we collect about you to provide, maintain, and improve our services, including, for example, to facilitate payments, send receipts, provide products and services you request, develop new features, provide customer support to Users and Drivers, develop safety features, authenticate users, and send product updates and administrative messages.
TrackTok operates by fetching publicly available data from TikTok profiles that you request to track. We do not require or use your TikTok login credentials. All insights are generated solely from public metrics (e.g., public follower counts, view counts, public video statistics).
We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows: with third-party service providers; in response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process.
If you have any questions about this Privacy Policy, please contact us at privacy@tracktok.com.